The Balance Basics

Moonbow is made for skin in all its states: dry, oily, combination, sensitive, or simply feeling reactive. Rooted in Traditional Chinese Botanicals and paired with modern skin science, our formulas are designed to calm and support skin’s balance while delivering effective, targeted care for long-term skin health.

Reactive-feeling skin is skin that feels temporarily out of balance. Stress, hormones, food, late nights, weather, product overload, and everyday life can all influence how your skin looks and feels, showing up as dryness, redness, sensitivity, tightness, or discomfort. At Moonbow, we believe skin is always responding. Rather than defining it by a fixed skin type, we focus on its current state and what it needs today. Our formulas are designed to calm, support balance, and help build healthier-looking, more resilient skin over time.

Our formulas are made for every skin type, and every skin state. Because skin isn’t static: stress, hormones, weather, travel, and your routine can shift how it looks and feels from one day to the next. Whatever state your skin is in today, Moonbow is designed to meet it there.

Every skin journey is different, but many people notice more hydrated, radiant-looking skin within the first few days. For longer-term results, like calmer-looking skin, a brighter, more even appearance, and improved texture, we recommend consistent use for 12–18 weeks. Inspired by the role of ritual and consistency in Traditional Chinese Medicine, Moonbow is designed to support your skin day by day, and over time.

Yes. Moonbow products are dermatologist tested and thoughtfully formulated with sensitive, reactive-feeling skin in mind. We pair Traditional Chinese Botanicals with modern skin science and testing to create formulas that are gentle, effective, and designed to support skin’s balance and long-term health. Made for real skin, for real results. 

Moonbow is proudly cruelty-free and Leaping Bunny Certified. We never test our products on animals, and we source our ingredients from trusted partners committed to responsible, ethical, and sustainable sourcing practices.

Moonbow formulas are made without parabens, sulfates, synthetic fragrances, or harsh additives. We thoughtfully pair high-quality ingredients with Traditional Chinese Botanicals like chrysanthemum, pearl powder, and jujube to deliver gentle, effective care that supports balanced, healthy-looking skin.

Our formulations are free from retinol, synthetic fragrances, and harsh chemicals, making them safe for pregnancy and sensitive skin. However, we always recommend consulting with your doctor before introducing new products during pregnancy.

We formulate without synthetic fragrance, but you may notice a subtle natural scent in some Moonbow products. This comes from the botanicals and other ingredients within the formula, not added fragrance. Because we work with naturally derived ingredients, slight variations in scent may occur from batch to batch. It’s simply part of working with ingredients closer to their natural state.

Moonbow products are made in Italy and the USA in collaboration with trusted manufacturing partners with deep expertise in Asian skincare, alongside our in-house doctor and co-founder, Dr. Felice Chan. Our ingredients are thoughtfully sourced from around the world, seeking out regions and suppliers known for the quality and integrity of each botanical. Inspired by Traditional Chinese Medicine, we go closer to the source to bring time-honored botanicals together with modern skin science in every formula.

Shipping is a flat $6, with complimentary shipping on orders over $65 and on every subscription order. Every order also arrives with a chrysanthemum tea flower, our hero botanical, found across Moonbow formulas and cherished for generations in Chinese culture and Traditional Chinese Medicine. A small ritual from us to you, inspired by care from the inside out and the outside in.

Orders are typically processed and shipped within 2 business days, with most arriving within 3–7 business days after shipment. At this time, we ship within the U.S. only.

Subscribe and get 20% off your first order, then 10% off every refill (15% on the Complete Calm Ritual). Choose a delivery every 4, 6, 8 or 10 weeks. Every subscription order ships free, and you can skip, pause or cancel anytime.

We want you to love your Moonbow products. If something isn’t right, we accept returns of unused items within 30 days of purchase for a full refund. Return shipping costs will be deducted from your refund once the return is initiated. For assistance, please contact customercare@moonbowskin.com .